PRIVACY AND COOKIE POLICY

PRIVACY NOTICE

Information on the processing of personal data

Officina del Riso S.r.l. Via Aurelio Saffi , 21 – 
20123 Milan, in its capacity as Titolare of the processing, informs you pursuant to art. 13 of Legislative Decree 30.06.2003 no. 196 (hereinafter, “Codice Privacy”) and art. 13 of EU Regulation No. 2016/679 (hereinafter, “GDPR”) that your data will be processed in the following ways and for the following purposes:

Officina del Riso S.r.l.  processes personal data, both identifying and non-sensitive (by way of example but not limited to, name, surname, address, phone number, email – hereinafter, “personal data” or also “data”) provided by you.

 

WHICH DATA WE PROCESS AND WHY

The categories of personal data that our website collects and processes when you browse or purchase on officinadelriso.com, are the following:

• We collect the personal data necessary to complete and execute your purchase: name and surname, email address, shipping address, billing address, phone number, and payment data;
• We collect your email address when you subscribe to our newsletter service;
• We process the personal data you provide when you contact our Customer Service to provide the requested assistance;
• With your prior consent, we collect and use your personal data for marketing purposes;
• For the registration of your account, we collect your name and surname, your email address, and your password.

 

HOW WE USE YOUR DATA

Officina del Riso S.r.l. collects and processes your personal data for the following purposes:

• To conclude and execute the purchase contract for the offered products;
• Registration on the Website and use of the services offered to registered users;
• Management of requests to our Customer Service, which uses the personal data you provide to fulfill your information and assistance requests;
• If you send us your CV to be considered for an open position, we will use the information contained in your CV solely for that purpose;
• With your explicit prior consent, we may use the contact details you have provided for commercial communications about our products and services, in order to update you on news, new arrivals, exclusive products, offers, and promotions. Additionally, always with your prior consent, we may use your contact information for market research and surveys aimed at measuring satisfaction to improve our services and our relationship with users.

 

DATA SECURITY

We protect your personal data with specific technical and organizational security measures aimed at preventing your personal data from being used unlawfully or fraudulently. In particular, the measures referred to in articles 31-34 of the Privacy Code are adopted.

 

WHO HAS ACCESS TO THE DATA

Your data may be made accessible for the purposes listed to:

• Our employees and collaborators in their capacity as internal data processors and/or controllers and/or system administrators;
• third-party companies or other entities (by way of example, hardware and software support technicians, couriers and carriers, credit institutions, professional firms, etc.) that perform outsourced activities on behalf of the Officina del Riso S.r.l., in their capacity as external data processors.

 

DATA DISCLOSURE

Without your explicit consent (pursuant to art. 24 lett. a), b), d) of the Privacy Code and art. 6 lett. b) and c) of the GDPR), Officina del Riso S.r.l. may disclose your data for the purposes listed to Supervisory Bodies, Judicial Authorities, as well as to all other entities to whom disclosure is mandatory. Your data will not be disseminated.

 

HOW LONG WE KEEP YOUR DATA

We retain your personal data for a limited period of time, which varies depending on the type of activity involving the processing of your personal data.
Once this period has expired, your data will be permanently deleted or otherwise irreversibly anonymized.
Your personal data is stored in compliance with the terms and criteria specified below:

1. Data collected to conclude and execute purchase contracts for goods on officinadelriso.com: until the completion of administrative and accounting formalities. Data related to invoicing will be retained for ten years from the invoice date;
2. Data of the Registered User: data will be retained until you request the deletion of your profile;
3. Payment data: until the payment is certified and the related administrative and accounting formalities are completed following the expiration of the withdrawal period and the deadlines applicable for payment disputes;
4. Data related to user requests to our Customer Service: data necessary to assist you will be retained until your request is fulfilled;
5. Data used for commercial communication activities towards users registered for the newsletter: this data is retained until the service is terminated or until the user exercises their right to object by unsubscribing;
6. Data used for market research and satisfaction surveys: retained until the User requests the termination of the activity.

In any case, for technical reasons, the termination of processing and the consequent permanent deletion or irreversible anonymization of the relevant personal data will be completed within thirty days from the deadlines indicated above.

 

YOUR RIGHTS

As data subjects, you have the rights set forth in art. 7 of the Privacy Code and art. 15 of the GDPR, specifically the rights to:

• Access and modify your data: you have the right to access your personal data and to request that they be corrected, amended, or supplemented with additional information;
• Withdraw your consent: you may withdraw at any time any consent you have given for the processing of your personal data in relation to any marketing activities;
• Delete your data: in the cases provided for by current legislation, you may request the deletion of your personal data. Upon receipt and review of your request, if legitimate, we will promptly cease processing and delete your personal data.

 

METHODS FOR EXERCISING YOUR RIGHTS

You may exercise your rights at any time by using one of the following methods:

• By deleting your registered profile by sending an email to the address info@officinedalriso.com
• By clicking on “Click here” following “No longer wish to receive these communications?” found at the bottom of each of our commercial emails.

 

DATA CONTROLLER, RESPONSIBLE PARTIES, AND PROCESSORS

The updated list of data processors and authorized personnel is kept at our headquarters with professional domicile at Officina del Riso S.r.l. Via Aurelio Saffi , 21 – 20123 Milano.

 

COOKIES POLICY

What is a cookie?

A cookie is a small file that is sent to your browser and saved on your device when you visit a website.

Cookies enable the efficient functioning of the website and improve its performance. Additionally, they provide information to the website owner for statistical or advertising purposes, primarily to personalize your browsing experience by remembering your preferences (for example, to recognize you on your next visit by remembering the language and currency you have set, etc.).

 

DATA CONTROLLER

The use of cookies by Officina del Riso S.r.l. with registered office at Via Aurelio Saffi, 21 – 20123 Milan, in its capacity as Data Controller, is included in the Controller’s privacy policy, in accordance with the provisions of Legislative Decree 196/03 — Code regarding the protection of personal data (Privacy Code) and the Italian Data Protection Authority’s Provision of May 8, 2014, “Identification of simplified procedures for information and consent acquisition for the use of cookies.” Pursuant to Article 13 of the Privacy Code, we inform you that Officina del Riso S.r.l., in its capacity as Data Controller, acts in accordance with the provisions of the applicable legislation.

METHODS OF ACCEPTANCE

As specified in the brief notice displayed in the banner, you can give your consent to the use of cookies in a simplified manner by clicking the “OK” button; closing the banner by clicking the “X” button; scrolling the page; or clicking any element within the content of the website pages.
Continuing to browse by leaving this cookie policy, in the absence of a specific consent management choice, is equivalent to giving consent to the use of all cookies.

 

WHICH COOKIES WE USE AND FOR WHAT PURPOSES

Our website uses different types of cookies, each serving a specific purpose.

Here is an explanation:

1. Functional: Necessary cookies for the basic functionality of the website, and therefore always enabled. These include cookies that allow the site to remember users as they navigate during a single session or, if requested, from one session to another. They help enable the creation of the shopping cart and the checkout process, as well as provide support for security and regulatory compliance issues.

2. Performance: These cookies help improve the functionality of our websites by monitoring their usage. In some cases, they enhance the speed of processing requests and allow the site to remember selected preferences. Refusing these cookies may result in less specific recommendations and slower website performance.

3. Social Media and Advertising: Social media cookies that allow users to connect to social networks and share content from our websites through social media platforms.

Advertising cookies (from third parties) collect information to better tailor advertising to your interests, both on and off our websites. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in advertisements that are not relevant to you, or may prevent effective connection with Facebook or other social networks and/or sharing content on social media.

 

HOW TO DISABLE COOKIES AND MANAGE MY PREFERENCES?

Most browsers are set up to accept, control, or optionally disable cookies through their settings. However, please note that disabling navigation or functional cookies may cause the website to function unsatisfactorily and/or limit the services we offer.